Meet The Staff
Monterey Conference Center General Manager Doug Phillips
Doug Phillips was hired in September 2016 as the new General Manager of the Monterey Conference Center. Doug's career in the hospitality industry spans over 35 years and includes a diverse background in coordinating, operating, selling, marketing and managing some of the top rated hotels in the industry. He has a proven track record of providing excellent customer service and delivering top and bottom line revenue performance.
“My favorite thing to do in Monterey is eat breakfast at Grandma's Kitchen, golf at Del Monte Golf Course, beers at Knuckles, and dinner at Heirloom Pizza.”
Sales and Events Team
Director of Sales and Events Nancy Whitman
Nancy has been with the Conference Center since 2012. She oversees sales, events and marketing for the Conference Center as well as special events in the City of Monterey. Nancy brings over 15 years of sales, marketing, and event experience to the Monterey Conference Center. Her experience and wealth of knowledge makes her an important part of the Monterey Conference Center team.
“My favorite thing to do in Monterey is to volunteer in the community, planning events with the local museums, and getting to know all of our amazing organizations and people.”
Event Supervisor Dayna Swanson, CMP
Dayna started with the Conference Center in 2000. She brings experience working in hotels, restaurants, and convention centers in catering, front desk services, and on-site event management. She utilizes her work experience and education to maximize the services she provides to her clients. She is a member of the International Association of Assembly Managers (IAAM). In 2008, Dayna attained the designation of Certified Meeting Professional (CMP).
“My favorite thing to do in Monterey is to walk on the beach looking out to the bay for sea lions, otters, dolphins and whales, and watching the scuba divers, kayaks, fishing boats and sail boats. On a warm day, being on the beach in Monterey is Paradise.”
Special Events Coordinator Trevor Page
Trevor joined the team in 2017 in this newly created position focusing on special events throughout the City of Monterey. He brings over 10 years of experience from his previous role at Pebble Beach Resorts in both group sales and special event planning and execution. His experience allows him to understand the details on how events ultimately become successful.
“My favorite thing to do in Monterey is to take my family to the Monterey Bay Aquarium. My kids absolutely love it and learn something new every time!”
Sales Coordinator Olga Maximoff
Olga joined the sales team in 2009. She brings her experience in hospitality, sales and catering/conferences services gained at other Monterey Peninsula properties, including Pebble Beach Resorts. Olga enhances the sales efforts with her invaluable database administration knowledge.
“My favorite thing to do in Monterey is go to the beach and test the theory that every seventh wave is the biggest. Try it! You will find yourself in an amazing state of bliss.”
Sales and Events Assistant Lisa Kincaid
Lisa has been with the City of Monterey since 2005. She brings an extensive background in Sales, and Customer Care. One of her greatest attributes in the workplace is that she takes humor seriously. Lisa feels that humor facilitates, communicates, builds relationships, reduces stress and provides perspective.
“My favorite thing to do in Monterey is visit the farmers market for fresh flowers, fruits, and vegetables. I like walking the recreation trail, the chowder on the Wharf, the nightlife on Cannery Row, lunch at Rosines, and watching the dolphins at Del Monte Beach.”
Event Coordinator Paige Smith
Paige has developed years of hospitality experience working in both Santa Cruz and Monterey Bay. She received a degree in Business at California State Monterey Bay. She joined the Monterey Conference Center in 2018 as the Events Coordinator responsible for Wedding, Local and Social Events, trade shows and Conference groups.
“My favorite thing to do in Monterey is explore all the unique restaurants. Many of the restaurants in Monterey focus on providing local, fresh and sustainable food, which is so important to me! “
Assistant to the General Manager Melissa Nelson
Melissa joined the team in 2018. She has a background in insurance and asset management. In addition to working for Doug, Melissa also helps Nancy in marketing the Conference Center. One of her greatest attributes is she maintains a positive attitude.
“My favorite thing to do in Monterey is watch and listen to the waves crash along the beach.”
Operations Supervisor Tonya Hufford, CMP
Tonya joined the Monterey Conference Center team in 2001 as an Event Coordinator and in 2018 she became the Operations Supervisor. She is an active member for the International Association of Venue Managers (IAVM), Green Meeting Industry Council's (GMIC) and the Convention Industry Council (CIC). She is a Certified Meeting Professional (CMP) and in 2014 became an inaugural graduate of GMIC's Sustainable Events Professional Certificate (SEPC) program.
“My favorite thing to do in Monterey is having a sunset bonfire at the beach with family and friends.”
Operations Coordinator Gilbert Edwards
Gilbert has been with the City of Monterey at the Monterey Conference Center since 1985. In December 2004, Gilbert was promoted to Operations Coordinator. Gilbert brings a wealth of experience and customer service to the position.
“My favorite thing to do in Monterey is eat! We have a lot of fantastic restaurants and I enjoy finding great places for happy hour.”
Facility Attendant Daniel Lee
Daniel began working for the City of Monterey in 1985 as a Facility Attendant. During his tenure with the City of Monterey, he worked for the Sports Center for 7 years. Daniel has been a recipient of the City of Monterey's Employee of the Year and has been a nominee of the Monterey County Hospitality Association (MCHA) "Hourly" Employee of the Year.
“My favorite thing to do in Monterey is walking the coastal recreation trail.”
Facility Attendant Javier Galvan
Javier started his career with the City of Monterey with the Public Works Department in 1997. He transferred to the Monterey Conference Center and began working as a Facility Attendant in 2014.
“My favorite thing to do in Monterey is to spend time with my family at the beach.”